RETURN POLICY
At Coffee Trailers Inc., we are committed to providing our customers with the finest quality coffee products. Due to the nature of our products and to maintain the highest standards of freshness and quality, we kindly inform you that we do not accept returns or exchanges.
No Return Policy
We do not accept returns or exchanges on any coffee products, including ground coffee, whole beans, single-serve pods, or any other coffee-related items.
Quality Assurance
Our team ensures that all products are carefully inspected and packaged to maintain freshness and quality before they are delivered to our customers. We stand by the excellence of our products and strive to provide exceptional customer satisfaction.
Damaged or Incorrect Items
In the rare event that you receive a damaged or incorrect item, please contact our customer service team within 3 days of receipt. We will assess the situation and work to resolve the issue promptly by offering a replacement or a refund.
Cancellations and Modifications
Once an order is placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.
Refunds for Exceptional Circumstances
Refunds will only be issued for exceptional circumstances, subject to management approval.
Contact Us
If you have any questions or concerns regarding your order, please feel free to contact our customer service team at hello@coffeetrailers.ca. We are here to assist you and ensure your satisfaction with our products and services.
Please note that by making a purchase with Coffee Trailers Inc., you agree to abide by the terms outlined in this return policy.
By customizing your coffee choices to suit your taste preferences, we’ll provide you with a diverse selection based on seasonal harvests. With Coffee Trailers, you’ll always enjoy delightful surprises with new coffees from different regions around the world.